How quickly do you ship RTS (ready to ship) items?
All ready to ship items are shipped within 3 business days, with rare exceptions. If your order has not shipped within 3 business days, please contact us. For US shipping: purchased items are shipped via first class or priority mail through the USPS depending on which method is chosen. All packages are shipped with delivery confirmation. For international shipping: all items are shipped via USPS first class international mail.
PLEASE NOTE: If you are purchasing an item for someone else and would like that item shipped directly to that person, be sure to change the ship to address while going through the checkout process on twinkietush.com. No shipping changes can be made once an order is in the PayPal portal and any attempt to do so may cause you to lose your item. We are not able to accept any shipping changes via email or direct messaging after checkout.
Do you combine shipping for multiple orders?
Shipping is calculated based on total weight in your cart at time of order. We do not reach out for additional shipping costs to ensure a combined shipment. In that case, multiple orders would ship separately. If the S&H costs collected across your orders provides for a combined shipment, we would do so whenever possible.
Refunds are processed within 48 hours of the shipment being sent.
Please email firstname.lastname@example.org with any further combined shipping questions.
What is your Free Shipping Policy?
We offer free shipping on your order when meeting the following thresholds:
Customers in the US - $150
Customers in Canada - $200
Customers Everywhere Else - $1000
Orders cannot be combined to reach the threshold.
Free shipping applies to any single order that reaches the applicable threshold.
Items that already include free shipping, will not count towards your threshold.